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The Challenge
Why government & public sector can't ignore digital accessibility
Mandatory Compliance Deadlines
DOJ's updated ADA Title II rule sets specific compliance deadlines for state and local government digital properties — non-compliance triggers enforcement actions.
ICT Procurement Risk
As the world's largest technology buyer, the federal government requires all procured ICT to meet Section 508 standards. Agencies must obtain evidence that suppliers understand and can meet these requirements — gaps in vendor documentation create procurement liability.
Public-Facing Services at Risk
Government websites and digital services must be accessible to all constituents. Barriers create legal exposure and exclude citizens from essential services.
Regulations & Standards
Which accessibility standards apply to government & public sector
Standard
Applies
Section 508
Requires federal agencies to ensure ICT provides comparable access for employees with disabilities and the public. The Attorney General is also required to periodically report on the state of federal agency compliance.
ADA Title II
Requires state and local government services to be accessible to people with disabilities
WCAG 2.2 AA
Referenced standard for web content accessibility in government digital services
Section 504
Prohibits disability discrimination in federally-funded programs
21st Century IDEA Act
Requires federal websites to meet modern accessibility and usability standards
EN 301 549
International standard for government agencies with global operations
Common Issues
Accessibility barriers we frequently find
Legacy CMS Content
Older content management systems producing pages with missing heading structure, alt text, and semantic markup.
PDF Document Accessibility
Government forms, reports, and publications published as inaccessible PDFs without tags, reading order, or alt text.
Interactive Forms
Public-facing forms lacking proper labels, error handling, and keyboard accessibility — blocking citizen access to services.
Video & Multimedia
Public meetings, training videos, and informational content without captions, transcripts, or audio descriptions.
Multilingual Content Gaps
Language switching and translated content that isn't properly marked up for assistive technology.
Third-Party Widget Barriers
Embedded maps, calendars, and payment systems from third parties that introduce accessibility barriers.
Mobile Responsiveness
Government services that aren't accessible on mobile devices used disproportionately by underserved populations.
Authentication Barriers
Login portals with CAPTCHA, multi-factor authentication, or session timeouts that create barriers for users with disabilities.
Our Services
How we help government & public sector
Section 508 Compliance Audit
Comprehensive audit of government websites, applications, and digital services against Section 508 and WCAG 2.2 AA.
ICT Accessibility Documentation
Vendor VPAT review, Section 508 conformance reports, and accessibility statements for public-facing properties.
Remediation Guidance
Actionable fix recommendations for development teams and content authors with priority levels and compliance mapping.
Staff Training
Accessibility training for content authors, developers, and procurement staff to build sustainable compliance.
Success Story
State Agency Achieves ADA Title II Compliance Before Deadline
Challenge
A state government agency with 50+ public-facing web properties needed to meet DOJ's ADA Title II digital accessibility deadline but had no baseline conformance data.
Solution
ADACP conducted a portfolio-wide accessibility assessment, prioritized remediation by public impact, trained content teams, and produced compliance documentation.
Outcome
The agency met its compliance deadline with documented evidence of conformance across all critical public-facing services.
54
Properties audited
340+
Critical issues resolved
120
Staff trained
Yes
Compliance deadline met
Compliance Checklist
Accessibility checklist for government & public sector
All public-facing web pages meet WCAG 2.2 AA success criteria
PDF forms and documents are tagged and accessible
Video content includes accurate captions and transcripts
Online forms have proper labels, error handling, and keyboard support
Authentication processes provide accessible alternatives
Third-party components and widgets meet accessibility standards
Content is accessible in all supported languages
Mobile versions of services are fully accessible
Procurement processes include Section 508 conformance requirements
Vendor VPATs are reviewed and validated before procurement
Staff responsible for content have completed accessibility training
An accessibility statement is published on all public-facing properties
A process exists for receiving and responding to accessibility complaints
Regular accessibility monitoring and testing is scheduled
How We Work
Our process for government & public sector
Portfolio Assessment
We inventory your digital properties, assess risk levels, and prioritize testing based on public impact and compliance deadlines.
Comprehensive Audit
Manual and automated testing against Section 508 and WCAG 2.2 AA across prioritized properties, documenting every finding.
Compliance Documentation
Section 508 conformance reports, accessibility statements, and remediation roadmaps for agency leadership.
Remediation & Training
Developer guidance, content author training, and procurement staff education to address findings and prevent recurrence.
Ongoing Monitoring
Regular re-testing, documentation updates, and compliance reporting to maintain conformance as digital services evolve.
Why ADACP
Why choose ADACP for government & public sector
Government-Specific Expertise
We understand the regulatory landscape, procurement processes, and compliance timelines specific to federal, state, and local government agencies.
Portfolio-Scale Experience
We've assessed multi-property government digital portfolios — we know how to prioritize and execute at scale.
Procurement Integration
We help procurement teams evaluate vendor VPATs and integrate accessibility requirements into RFP and procurement processes.
Sustainable Compliance
Beyond testing and documentation, we build internal capacity through training and process development for long-term compliance.
FAQ
Frequently asked questions
Ready to meet your accessibility compliance obligations?
Schedule a consultation to assess your digital properties and develop a compliance roadmap. We'll respond within one business day.