Website ADA Lawsuit? Steps to Take

If you’ve received a class action lawsuit, there are a few steps you need to take to avoid settling for the lawsuit amount. This article will discuss these four steps in detail.

If you are facing a class action lawsuit, reach out to us for a free consultation. We'll conduct an audit to give you a bird's-eye view of the errors on your website and a clear path to remediate them and avoid settlement.

Four Steps To Take To Avoid Settling A Class Action Lawsuit

We’ve helped dozens of businesses facing lawsuits avoid them and achieve website compliance. We always recommend these four steps:

Step 1: Run A Website Audit

The first thing you need to know when facing a class action lawsuit is exactly what errors your website has. Until you gain a clear understanding of what is and isn’t wrong with your website, you cannot effectively respond to the lawsuit.

The quickest type of audit to run is an automated audit. It can provide a fast analysis of your website accessibility and give you a better idea of your existing errors. Our company offers a free accessibility audit you can take to understand your errors better and even receive guidance on quick remediation.

Step 2: Have A Professional Consult With You About Your Website

There could be dozens, or even hundreds, of accessibility errors present on your website. The only way to identify them all is to have an accessibility professional conduct a manual audit of your website.

A manual audit will detail all issues and how they need to be addressed. While automated scans are fast and less expensive, they only run at approximately 30% accuracy and will not provide sufficient information for your lawsuit.

Step 3: Begin The Remediation Process

The remediation of your website begins with your developer making the necessary fixes according to the audit created for them by the accessibility professional.

Leaving not only the remediation, but also the determination of what is and isn’t accessible, solely up to your developer is unwise. Developers rarely have the training or expertise to understand the necessary accessibility guidelines that will meet the requirements for resolving a lawsuit, especially one filed by a serial litigant who constantly targets businesses.

Your developer should work side-by-side with the specialist to recreate and resolve all issues and address them at a code level. Addressing errors on a code level ensures protection and that all visitors, regardless of disability, can access your website, thus offering protection from lawsuits.

Our professionals are available to answer any questions your developer has and help seamlessly complete the remediation process.

Step 4: Technical Support

After your developer completes remediation, you should have another audit to confirm that all issues have been resolved and that your website is WCAG 2.1, Level AA compliant.

Once our clients finish their audits, a specialist will review their website once more to confirm all issues have been fixed. Upon confirmation, clients will receive our inspection verification badge.

Ready To Protect Your Business From Litigation?

The only way to avoid a lawsuit settlement for a non-compliant website is to remediate the issues as soon as possible, but it can be confusing to navigate alone. Move forward with a reliable and experienced partner who can guide you and your developer through the remediation process and get your organization compliant as soon as possible.

Our professionals have over twelve years of experience in ADA compliance and are experts at helping website owners protect themselves from serial litigation.

Begin remediation now by reaching out to our accessibility professionals for a free consultation so we can lay out a clear and quick path to remediation.