Reasonable Adjustment

Definition

A reasonable adjustment is a modification or accommodation that enables a person with a disability to access and perform their job effectively. These changes must be practical, not impose undue hardship on the employer, and avoid altering the essential nature of a role or service.

Common Examples

Common adjustments include several categories.

Assistive Devices and Services

Providing equipment like wheelchairs, hearing aids, or screen readers to support employees with specific needs.

Physical Workspace Modifications

Making spaces accessible by adding ramps, modifying doorways, or adjusting desk configurations.

Recruitment Accommodations

Offering accessible job application formats, flexible interview settings, and communication support such as interpreters.

Flexible Work Arrangements

Allowing work-from-home options, modifying schedules, or redistributing break times for health-related needs.

Legal Requirements

Under laws such as the ADA (U.S.), AODA (Canada), and the Equality Act (UK), employers must provide reasonable adjustments unless doing so creates a disproportionate burden. These obligations begin at the hiring stage and extend throughout employment.

Best Practices

Implement adjustments promptly to avoid discrimination. Prepare accessible features in advance. Involve the employee and relevant stakeholders. Conduct ongoing reviews to ensure effectiveness.